Knowledge Base 


Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-12
Q. How do I access my control panel?

A. To access your control panel, just open up your web browser (Internet Explorer, etc) and in the address bar type

Your control panel login name and password may or may not be the same as your email login and password. If you do not know your login name, you can submit a helpdesk ticket and your login name will be emailed to you.

If you have forgotten your password, please submit a helpdesk ticket. We probably do not have your password on file, and we cannot view it as it is encrypted. We can re-set your password to a generic password and you can change it later from within your control panel, or you can just let us know what you would like your password to be and we can set it for you.
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